Shipping
Deliveries
We aim to despatch all orders within 10 working days, we will inform you accordingly if this is extended. DELIVERIES ARE MADE ON WORKING DAYS, SHOULD YOU REQUIRE A SATURDAY DELIVERY THEN PLEASE GET IN TOUCH.
The delivery address provided must be an address where the goods can be signed for or left in a safe place.
Shipping fees have increased due to various post covid reasons, here is a breakdown:
Orders of smaller items - Royal Mail at either £4.99 (VAT exempt) or £6.99 (VAT exempt), based on a 2nd class service.
Standard items (less than 1.2m in length and volumetrically under 25kg) - FedEx £11.99 (incl VAT), for a 3-5 day service, £16.99 (incl VAT) for next day (order before midday)
Orders of long items (1.2m or longer) - FedEx £29.99 (incl VAT), for a 3-5 day service, £32 (incl VAT) for next day (order before midday), however this is also weight based so higher costs may be applied *. Longer items can not be used on automated machinery and have to be manually sorted, which couriers charge for - this is a national practice amongst couriers. *However by using a different courier there are a few products such as bending poles that for small quanitities, for example a bending pole kit, we can send for £18 (inc VAT) - the website will work this out. *England and Wales only
Dressage Kits - FedEx based on weight on a 3-5 working day service - should you require next day please get in touch
Show jumps and poles, Tower Markers - based on weight and postcode
Personalised products are excluded from the Next day service
If you are in the area and wish to collect your order please select Click and Collect at the checkout, we will contact you when your order is ready for collection. Show Jumps, Poles and Tower markers are not available for Click and Collect.
Please note that once the goods are with the courier then we can not guarantee their delivery service.
Highlands and Islands
For delivery to northern Scotland (post code areas AB, IV, KW, PA and PH, FK) and all off-shore UK areas (HS, IM, ZE, BT), please telephone or email for a quotation for delivery costs prior to placing your order. The website will not allow you to proceed based on your postcode but it doesn't mean we can't ship to you. Our normal courier is not compeitive in shipping to these postcodes therefore we shop around for the best solution.
International Orders
We do ship internationally, we regularly ship to Ireland, Australia, Europe and recently Canada. Please get in touch with the list of products and quantities along with the delivery address so that we can collate shipping quotes for you.
FOR LARGE ORDERS INCLUDING PALLETS SHIPPING CHARGES WILL BE PER ORDER.
Our aim is not to make profit or loss from delivery charges but to get the best price available so we do shop around and use a number of courier companies for quotes.
Contact us
Call +441789731548 or email sales@sportsmark.co.uk and we will be happy to help!